Returns & Exchanges – AbodeMakers.com

Return Policy
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return most items within 60 days of delivery for a refund or exchange.

Return Process
To initiate a return:

  1. Log into your account on our website
  2. Navigate to your order history
  3. Select the items you wish to return
  4. Print the prepaid return label
  5. Package items securely and ship

Return Conditions
Items must be returned in:

  • Original, unused condition
  • Original packaging with tags attached
  • With all accessories and documentation
  • Free from damage or alterations

Return Costs
Standard returns: $6.95 (deducted from refund)
Free returns for:

  • Defective merchandise
  • Incorrect items received
  • Quality issues

Refund Processing
Once we receive your return:

  • Inspection within 5-7 business days
  • Refund to original payment method
  • Email confirmation sent
  • Allow 7-10 days for bank processing

Exchange Options
We offer exchanges for:

  • Different sizes or colors
  • Alternative products
  • Store credit

Non-Returnable Items
The following cannot be returned:

  • Custom or personalized items
  • Final sale merchandise
  • Used or damaged products
  • Items without original packaging
  • Gift cards

Faulty Items
If you receive a defective item:

  • Contact us within 30 days of delivery
  • Provide photos showing the defect
  • We cover return shipping costs
  • Choose replacement or full refund

Furniture Returns
Special conditions for furniture:

  • 30-day return period
  • Original packaging required
  • Assembly charges may apply
  • Return shipping costs vary

International Returns
Additional requirements:

  • Customer pays return shipping
  • Must include customs documents
  • Refund minus original shipping costs

Return Authorization
Returns without authorization will not be accepted. Always obtain return approval before shipping.

Quality Inspection
All returns undergo quality inspection. Items not meeting return standards will be returned at customer’s expense.

Holiday Returns
Extended return period:

  • Items purchased November 1 – December 31
  • Eligible for return until January 31
  • Standard conditions apply

Gift Returns
Gift returns accepted for:

  • Store credit only
  • Within 60 days of delivery
  • With original gift receipt

Partial Returns
Partial order returns accepted. Refund issued only for returned items meeting criteria.

Return Timeframe
Returns must be received within 14 days of authorization. Late returns subject to fees.

Large Item Returns
Special arrangements required for:

  • Furniture pieces
  • Oversized items
  • Heavy products
    Additional fees may apply

Return Status
Check your return status:

  • Through your online account
  • Using return tracking number
  • Contacting customer service

For return questions, contact us through our website form. Include your order number for faster service.